Consumer Information & Dispute Resolution

Consumer Rights

As a consumer, you are protected by EU and Swedish consumer protection laws. This includes the right to make a complaint for up to 3 years and a 14-day right of withdrawal for distance purchases.

Complaints

If a product is defective, you have the right to file a complaint within a reasonable time after discovering the issue. Please contact us at support@tykointerior.com and we will assist you.

Dispute Resolution – ARN

In the event of a dispute, Mamones AB / Tyko Interior follows the decisions of the Swedish National Board for Consumer Disputes (ARN).

ARN
Box 174
SE-101 23 Stockholm
Sweden
www.arn.se

EU Online Dispute Resolution (ODR)

You may also use the EU Commission’s online dispute resolution platform:
https://ec.europa.eu/consumers/odr